EXCEPTIONAL CUSTOMER SERVICE

Matrix is proud of our Customer Sales Support Specialists. Located in office, working directly with our business and account managers, this team performs the critical function of making sure purchase orders are right and delivered! All the more important with perishable products dealing with short sell-by dates, frequent LTL orders, multiple sourcing facilities and limited inventories among channel players. Each Specialist is an extensively trained professional with established relationships with our client and customer partners.

With full attention to all facets of managing your business, Matrix delivers reliable sales forecasting for timely replenishment and promotional ordering. We work with the customers on continuous logistical tracking.

And our team tracks the administration and reconciliation of trade fund activities. We watch and manage your money as if it were our own.

Matrix always ensures your systems and records are in good standing, and your trade investments accurately accounted for.